Technical Associate, Quality Improvement

Position Title: Technical Associate Quality Improvement 

Location: Abuja

The Public Health Information Surveillance Solutions and Systems (PHIS3) project is a US Centre for Disease Control and Prevention (CDC) funded project to strengthen systems to improve HIV service delivery and other public health interventions through continuous quality improvement, monitoring and evaluation, Surveillance, Health Informatics and laboratory quality management in Nigeria. This project will work with implementing partners, national and sub-national health managers, health workers and other stakeholders to strengthen the already existing national data repository and other modules which has helped to improve harmonization of fragmented information systems, reduce duplication of data collection and improve monitoring and tracking of national level health trends and priorities. 

Position Summary 

PHIS3 seeks Technical Associate to support its data management and analytics activities. The activities will include strengthening the Monitoring, Quality Improvement, Evaluation and Surveillance systems of GON agencies and Implementing partners. This is a full-time position. Technical Associate Quality Improvement will report to the Technical Advisor Quality Improvement. S/he will work closely with the Senior Technical Specialists to provide support for data reviews, data analysis, development of presentations, and provision of feedback to the rest of the Data Management and Analytics team. 

Duties & Responsibilities 

The key responsibilities of the technical associate quality improvement include:

• Analyzing health data and performance metrics to identify areas for quality improvement within public health programs and services
• Developing and implementing quality improvement tools, methods, and initiatives to enhance the effectiveness and efficiency of health information management processes
• Coordinating with public health officials, healthcare providers, and other stakeholders to ensure adherence to data management guidelines and protocols
• Providing training and support to staff on quality improvement techniques and the use of health information systems
• Tracking and reporting on key performance indicators to monitor the impact of quality improvement efforts
• Preparing data-driven reports and recommendations to inform decision-making and drive continuous improvement

• Support review of monitoring, and surveillance data on NDR and provision of feedback to required stakeholders 

• Carry out analytics and prepare presentation slides for communication 

• Contribute to innovation and inventions that will simplify and automate processes on the project 

• Provide high level technical support for program innovation and learning; foster regular discussions with key stakeholders as appropriate; to facilitate cross sector learning. 

• Identify opportunities for learning, formative research, special studies and operational research and work with unit leads to implement.  

• Perform other related duties as assigned. 

 Qualifications 

• Bachelor’s degree in Public Health, Health Information Management, Epidemiology, or a related field. MPH will be an added advantage 

• Two (2) years of relevant experience and demonstrated expertise in the implementation of health programs  

• A strong data analytic skill is desirable
• Excellent knowledge of two or more of the use of spreadsheets, Power Bi, Tableau, or any programming language for data analysis
• Knowledge of quality improvement methodologies like Model for Improvement, Lean, Six Sigma, etc. 

• Strong written and oral communication skills for high-level policy audiences (writing examples may be required). 

• Excellent coordination and information management skills. 

• The ability to work well under pressure; skilled at change management, crisis management, and problem solving. 

• Demonstrated knowledge of strategic planning methodology and documentation processes. 

• Ability to develop and maintain relationships with users and various stakeholders (local and international); developed cultural awareness and innovation sense. 

• Excellent ability in spoken and written English with a high-level proficiency in a second language highly preferred. 
• Professional certifications in quality improvement, such as FisQua, CPHQ, CSSGB, etc, will be an added advantage

• Ability and willingness to travel frequently